Electric Products
Razor warranties our electric products to be free of manufacturing defects for a period of one hundred and eighty (180) days from the original date of purchase. This limited warranty does not cover normal wear and tear, tyres, tubes, body work or cables nor any damage, failure or loss caused by improper assembly, maintenance, storage or use of the product.
This Limited Warranty will be void if the product is ever:
- used in a manner other than for recreation;
- tampered with in any way;
- modified in any way;
- rented.
The manufacturer is not liable for incidental or consequential loss or damage due directly or indirectly to the use of this product.
Please ensure that you retain your receipt as proof of purchase. You will not qualify for your warranty should you not have it.
Please note that your electric ride-on will not be covered by warranty if you ride through any gravel, mud, water, sand or on any off-road surface on the E100, E300, Pocket Rocket, Pocket Mod Bella and Ground Force Drifter. The electrical and drive components could be damaged by riding through the aforementioned elements or surfaces.
The MX350, MX500 and MX650 may be ridden off-road but must not come into contact with any mud or water whatsoever, this will render your warranty void. Proper care must be taken in avidoing these elements.
Never wash your electric ride-on with a hose, rather use a damp rag to wipe your electric ride-on clean, paying particular attention in ensuring that the motor and battery are kept water and moisture free.
Battery Usage
- For the first charge, batteries should be charged for a period of 18 hours.
- From there onwards, batteries should be recharged for a period of no longer than 12 hours for each recharge. Recharging your battery for longer than 12 hours will soon result in the battery no longer holding a charge and will not be covered under warranty.
- If not being used, the batteries must be charged frequently (at least once every two weeks) and not left standing for lengthy periods of time. If left uncharged for a lengthy period the battery will no longer produce the necessary charge needed to run the product. Not charging your battery at least once every 14 days will result in your battery not being covered under warranty.